Warranty Info

Our products are covered by a comprehensive warranty and managed end to end by our own service team located at our head office in Auckland New Zealand. Please note that the warranty on our products is not an insurance policy. It is there to cover genuine defects in our products. It does not cover faults that are the result of damage, product modifications, customer added software, or user error. Warranty repairs that meet our warranty conditions and are within the warranty time frame are free of charge. We can also provide assistance for out of warranty repairs at competitive prices on hardware and technician fees. So if you have damaged your device and want it fixed, please do give us a call and we can provide a quote on repairing your item.

Size Warranty Duration Warranty Type
19"~31" 2Years RTB
32"~39" 2Years On-site Pickup
40"~42" 2Years On-site Pickup
43"~55" 2Years On-site Pickup
Product Warranty Duration Warranty Type
Audio System 1 Years RTB
DVD Player 1 Years RTB
Product Warranty Duration Warranty Type
Konic Tablets 1 Years RTB
Konka Smartphone 1 Years RTB

36 Walls Road,Penrose,Auckland,
New Zealand 1061


PO Box PO56523 Mt Eden,
Auckland 1446


Phone: 0800 666 866
Oversea: 0064 9)5766662


Fax: 0064 9)5796602
Oversea: 0064 9)5796602

NCP GROUP - New Zealand